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THE WINNING MANTRA ACADEMY
SCHOOL OF OPPORTUNITIES
About us
Designed by Webtechnocrats.com

DURATION : 12 months; 5 days a week  ELIGIBILITY : 10 + 2 from a State or Central Board of Secondary Education
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PURPOSE : This course enables the students to get a job in the Aviation Industry as an Air Hostess / Flight Steward or Customer Care Executive at the Airports, Hotels, Cruise Liners and Air Charters.

The course has been designed by a panel of experienced cabin crew who have served the aviation industry for several years. Created after extensive research and meticulous planning, the course combines theoretical knowledge with practical experience needed in the extremely precise and disciplined profession. Different modules are delivered by experts who have given training to cabin crew at Jet Airways, Air India, Indigo, Emirates, Lufthansa, Singapore Airlines, Royal Jordanian, Gulf Air, etc. Most of our trainers are IATA approved, and have served many other national and international airlines.
  • Team work
  • Behavioral patterns
  • Eye contact and body language
  • Group discussions and interview practice
  • Golden Questions
  • Stress Management
  • Time Management
  • Work ethics and values
  • Photo session
  • Resume Writing

Aviation Industry Orientation
  • History of aviation
  • Aviation Terminology
  • GMT, 24 hour clocks
  • Alphabetic phonetic codes
  • Crew and staff of airlines
  • DGCA Rules & Regulations

Aircraft / Flight Operations
  • Parts of an aircraft
  • Aviation abbreviations
  • Terms relating to flights and schedules
  • Aircraft control surfaces


AIR HOSTESS / FLIGHT STEWARD TRAINING
COURSE CONTENTS :

English Communication
  • Verbal communication
  • Voice modulation
  • Accent neutralization
  • Written communication

Personality & Grooming
  • Self introduction
  • Self assessment
  • Parable of the Eagle
  • Positive thinking
  • Personal grooming
  • Personal hygiene
  • Make-up/hair Style
  • Dress code for boys and girls
  • Saree tying for girls
  • Philosophy of Smile
  • Art of conversation
  • Attitude and aptitude
  • Problem solving
  • Manners and etiquette
  • Punctuality
  • Confidence building
  • Table etiquette
  • Situational awareness
Cabin Crew Roles
  • Cabin crew paper formalities
  • Food, salads and wines
  • Meal service practical, with trolley

Safety & Security Procedures

Emergency Procedures
  • Emergency evacuation equipment
  • Brace positions
  • Decompression / ditching
  • Belly landing
  • Audio visuals on emergencies
  • Announcements practical, with life jacket, oxygen mask and seat belt
  • Fire Fighting
  • Indian Red Cross Society First Aid Course

On the Job Training (OJT)
One month internship with reputed in flight caterers and hotels