Issue: A leading HEI, with more than 30k regular users, came under cyber attack. This paralysed the functioning of the Institution. They were extremely advanced in the digitization value chain.
Achievements of The Winning Mantra
Under the guidance of our team, we managed the first response, investigative interventions, compliance and regulatory interventions, BCRP (Business Continuity resource deployment) setup, remedial systems, and restructured cyber resilient architecture. The Winning Mantra was with the team managing communication with both the leadership and stakeholders. The Winning Mantra has been a trusted partner in finalising the relevant technology which met the client needs, structured commercials so as to reduce the immediate financial load, and brought in latest technology; all this was achieved with least disruptions to the working of the Institution. All this while all critical academic/student/faculty engagements were running as per academic calendar.
Outcome
The Institution appreciated the impact and deft crisis management. They now have a state of the art data centre with multiple layers of cyber security, the resilient BCRP in place, and secure yet user friendly protocol in place. What was most appreciated is, transition to the secure network happened seamlessly , with least downtime.